Privacy Policy
Effective January 1, 2026
Country Walk Cobalt Epoxy Flooring, countrywalkepoxyandconcreteflooring.com, team@countrywalkepoxyandconcreteflooring.com
What this policy covers
This policy explains what information Country Walk Cobalt Epoxy Flooring collects when you use our website, how we use it, how long we keep it and what you can ask us to do with it. We're a flooring contractor in Country Walk, FL, and the site exists so homeowners and businesses can learn about our work and reach us for a quote.
It applies to every page on our site, starting with the home page, and to the information you send us through our contact form, by phone or by email. You can read more about who we are on our About page.
Information you give us
When you fill out our contact form, call us at (786) 733-0104 or email us, you usually give us your name, phone number, email address, the address of the property, and details about the floor or concrete you want worked on. We ask for this because we can't give you a quote or schedule a visit without knowing who you are and where the job is.
Our contact form runs on an outside form service, so what you type into it is collected and stored by that service on our behalf before it reaches us. Please don't send payment card numbers or other sensitive financial details through the form or by email, because those channels aren't meant for that.
Information collected automatically
Like most websites, ours can collect basic technical details when you visit, such as your browser type, device type, the pages you viewed, how long you stayed and the general area you're browsing from. We use this to see which pages people find useful and to fix anything that isn't working.
Our site may use cookies, which are small files your browser stores, and similar tools from analytics providers to gather these details. You can block or delete cookies in your browser settings, and the site will still work, though some features like the contact form may not load as smoothly.
How we use your information
We use what you send us to answer your questions, give you a quote, schedule and do the work, and follow up after the job. We may also use it to keep records of past jobs, so we can help you if you call us back about the same floor later.
We don't sell your personal information, and we don't rent it or trade it to marketers. We share it only with the service providers that help us run the site and the business, such as our form and analytics providers, or when the law requires us to.
How long we keep it
We keep contact and job information for as long as we need it to serve you, keep our business and tax records, and handle any questions about work we've done. When we no longer need it, we delete it or remove the details that identify you.
Website analytics are usually kept in summary form, so they show trends across visitors rather than details about you.
Your choices and rights
You can ask us what personal information we hold about you, ask us to correct it, or ask us to delete it. We'll do that unless we have to keep certain records for legal or business reasons, and if so we'll tell you which ones and why.
If you've heard from us and don't want us to contact you again, just tell us and we'll stop. Depending on the state you live in, you may have other privacy rights under state law, and we'll honor those requests too.
Children's privacy
Our site is meant for adults who own or manage property, and we don't knowingly collect information from children under 13. If you think a child has sent us information, contact us and we'll delete it.
Changes to this policy
We may update this policy when our website, the tools it uses or the law changes. When we do, we'll post the new version on this page, and it takes effect once it's posted.
How to raise a privacy question or concern
If you have a question about your information, want to make a request or think something isn't right, reach us through our Contact page or call (786) 733-0104. Tell us what you're asking for and how to reach you, and we'll reply within 1 business day.